Privacy Policy

Effective Date: 14 October 2026
Website: https://theskillcanvas.com/

1. Introduction

The Skill Canvas (“we,” “our,” “us,” or “Skill Canvas”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, store, and protect personal information when you visit our website, submit an inquiry, request information about our courses, register for a training program, or otherwise interact with our services.

By using our website, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will seek that consent separately as appropriate.

2. Information We May Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

A. Personal and Contact Information

When you contact us or complete a form, we may collect:

    • First and last name.

    • Email address.

    • Telephone or mobile number.

    • Information included in your message or inquiry.

    • Other contact details you voluntarily provide.

B. Course and Enrollment Information

If you inquire about or enroll in a course, we may collect relevant information such as:

    • Course preferences and enrollment details.

    • Training schedules and attendance records, where applicable.

    • Educational progress or assessment information, where relevant to the course.

    • Communication records relating to your enrollment or support requests.

C. Payment Information

Where course payments are accepted, we may maintain payment-related records, such as the amount paid, payment date, transaction reference, and payment status.

If payments are processed through a third-party payment provider, that provider may collect and process payment information under its own privacy policy and security practices.

We will not intentionally request that you submit complete payment card details or payment passwords through ordinary website contact forms.

D. Technical and Usage Information

When you visit our website, certain technical information may be collected automatically by our website infrastructure or relevant service providers. Depending on the technologies in use, this may include:

    • IP address and general device information.

    • Browser type and operating system.

    • Pages visited and interactions with the website.

    • Referring website or page.

    • Date, time, and technical logs relating to website access.

    • Cookie identifiers or similar technologies, where enabled.

The actual information collected depends on the website configuration and services in use.

3. How We Collect Information

We may collect personal information through:

    • Contact and inquiry forms on our website.

    • Course registration and enrollment processes.

    • Email, telephone, or other direct communications.

    • Payment and enrollment administration processes.

    • Cookies and similar technologies, where enabled.

    • Website hosting, security, analytics, or other service providers, where applicable.

We will seek information that is reasonably relevant to the purpose for which it is collected.

4. How We Use Your Information

Subject to applicable law, we may use your information to:

    • Respond to questions and requests submitted through our website.

    • Provide details about courses, schedules, fees, and enrollment.

    • Process and administer registrations and student records.

    • Communicate important course updates and service-related notices.

    • Process payments, maintain accounting records, and address payment queries.

    • Provide student support and respond to complaints.

    • Maintain website functionality, security, and performance.

    • Prevent fraud, investigate misuse, and protect our legal rights.

    • Comply with legal, regulatory, tax, and other applicable obligations.

    • Send promotional communications where permitted by law and, where required, with your consent.

We will not use personal information for purposes that are incompatible with the original purpose of collection unless permitted by applicable law or supported by the necessary consent.

5. Legal Basis and Consent

We handle personal information in accordance with applicable privacy and data protection requirements in India.

Depending on the circumstances, information may be processed with your consent, to provide a service you request, to fulfil applicable legal obligations, or on another lawful basis available under applicable law.

Where consent is required, you may withdraw it through the appropriate contact channel. Withdrawal does not invalidate processing that lawfully occurred before withdrawal, and certain information may still need to be retained or processed where permitted or required by law.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support its operation and, where enabled, understand website usage and improve user experience.

These technologies may be used for purposes such as:

    • Maintaining website functionality.

    • Remembering user preferences.

    • Supporting security and fraud prevention.

    • Measuring website performance and usage.

    • Supporting analytics or other integrations, where configured.

You may be able to manage cookies through your browser settings or any cookie-preference controls provided on our website.

Disabling certain cookies may affect some website functions. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

The specific cookies used depend on the website’s current configuration and the third-party services integrated into it.

7. Sharing and Disclosure of Information

We do not intend to sell your personal information to third parties.

We may share relevant information in the following circumstances, subject to applicable law:

A. Service Providers

We may share information with service providers that help us operate our website or business, such as website hosting providers, technical support providers, communication services, payment processors, or analytics providers where used.

These providers should receive only the information reasonably necessary to perform their assigned services and should handle it in accordance with applicable obligations.

B. Legal and Regulatory Requirements

We may disclose information where required by law, a valid legal process, or a lawful request from a competent authority.

C. Security and Legal Protection

We may disclose relevant information where reasonably necessary to investigate suspected fraud, enforce our terms, protect the rights and safety of users, or protect our business and systems, subject to applicable law.

D. Business Transfers

If our business or relevant assets are reorganized, transferred, or acquired, personal information may be transferred as part of that transaction, subject to appropriate safeguards and applicable legal requirements.

We do not authorize third parties to use your personal information for their own unrelated purposes merely because they provide services to us.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may depend on:

    • The nature of your inquiry or enrollment.

    • The need to maintain student, financial, or administrative records.

    • Applicable legal, accounting, or regulatory requirements.

    • The resolution of complaints, disputes, or security incidents.

    • The establishment, exercise, or defence of legal claims.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable retention requirements.

9. Data Security

We take reasonable measures appropriate to the nature of the information and the risks involved to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the systems and services in use, these measures may include access restrictions, secure hosting, appropriate technical safeguards, and administrative controls.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law and any relevant exceptions, you may have the right to:

    • Request information about the personal information we hold about you.

    • Request correction or updating of inaccurate personal information.

    • Request deletion of personal information where deletion is legally available.

    • Withdraw consent where processing is based on consent.

    • Raise concerns or submit a complaint about how your information is handled.

    • Exercise any additional rights available under applicable data protection law.

To make a request, contact us using the details provided in the Contact Information section below. We may need to verify your identity before processing a request.

Some information may need to be retained to meet legal obligations or resolve disputes. We will explain any applicable limitations where appropriate.

11. Children’s Privacy

Our educational services may be of interest to students of different age groups. We handle information relating to children in accordance with applicable law and any required parental or guardian consent.

Where legally required, we will obtain verifiable parental or guardian consent before processing a child’s personal data and apply any additional safeguards required by law.

Parents or legal guardians who have questions about a child’s information may contact us using the details below.

If you believe a child’s personal information has been submitted or processed inappropriately, please contact us so that we can review the matter and take appropriate action.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment gateways, or other external services.

We do not control the privacy practices, security measures, or content of these external services. If you follow a third-party link, we encourage you to review the privacy policy of the relevant provider.

This Privacy Policy applies to The Skill Canvas website and the personal information we handle in connection with our services, not to independent third-party websites.

13. Marketing Communications

Where permitted by applicable law, we may use your contact details to send information about our courses, new training programs, events, or related services.

Where consent is required, we will obtain it before sending promotional communications.

You may opt out of marketing emails by following the unsubscribe instructions provided in the message, where available, or by contacting us directly.

Even if you opt out of marketing communications, we may still send necessary service-related messages, such as enrollment confirmations, payment notices, or important course updates.

14. International Data Transfers

Some website or service providers may process or store information on systems located outside your state or country.

Where personal information is transferred across borders, we will take the steps required under applicable law, including any applicable restrictions, safeguards, or government requirements.

The actual locations where information is processed depend on the services and infrastructure used by our website.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business practices, technologies, or legal requirements.

Any revised version will be published on this page with an updated effective date. Where required, we will provide additional notice or seek renewed consent for material changes.

We encourage you to review this page periodically to stay informed about our privacy practices.

16. Contact Us and Privacy Requests

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern regarding your personal information, please contact us:

The Skill Canvas

    • Address: A/S-50, 54FT Road, Srinagar Pally, Durgapur – 713213, West Bengal, India

    • Email: info@theskillcanvas.com

    • Phone: +91 86705 03385

    • Website: https://theskillcanvas.com/

Please include sufficient details about your request so that we can understand and address it. Avoid sending passwords, payment card details, or other unnecessary sensitive information in your message.

We will review and respond to privacy requests within the timeframes required by applicable law.